El Paso Post Office
8401 Boeing Dr, El Paso, TX 79910
Contact Numbers
Phone: 915-780-7525
Fax: 915-780-7503
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)
Lobby Hours
Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Last Collection Times
Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed
Bulk Mail Acceptance Hours
Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday Closed
Sunday Closed
*This facility does not process US Passports applications or renewals. Check nearby locations below.
- Bulk Mail Acceptance
- Bulk Mail Account Balance
- Bulk Mail New Permit
- Business Line
- Packaged Stamps
- Philatelic Services
- Pickup Accountable Mail
- Pickup Hold Mail
- Lobby has Vending
- Lot Parking
Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.
*Please call to verify information. Is anything incorrect?Let us know here
Nearby Post Offices:
Airport Main Office El Paso
8401 Boeing Dr
0.0 mile away
Ranchland
7314 Gateway Blvd E
1.3 miles away
Pebble Hills
3100 N Yarbrough Dr
1.7 miles away
Fort Bliss
1733 Pleasonton Rd
2.3 miles away
El Paso County
Reviews
*Comments below are not read by postal employees. Please do not post personal information.
*By clicking Submit, you agree to our .
My carrier does not ring doorbell when dropping off packages. He says management told him not too.
1
Not notifying customers of deliveries is extremely stupid.
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Rita Medina
-1
Some orders are showing they got delivered to my mailbox but I don’t see no key on my mailbox to pick up my orders
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leonor C Lozada
-1
need to talk to somebody
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DAVID BELTRAN
-3
*I'M HAVING PROBLEMS WITH MY PACKAGES I SEND OUT* *THEY ARE BEING SCANNED WHEN THEY PICK THEM UP - BUT THEY ARE NOT BEING SCANNED ANYMORE AFTER THAT* *I'VE LOST PACKAGES - THAT I WILL DEFINETLY GET MY MONEY REFUNDED BACK TO ME - THEY LOST THEM* *THAT SURE IS REALLY SAD OF THIS - NOW WHO CAN I TRUST - TO DELIVER MY PACKAGES* *IT WON'T BE USPS ANYMORE*
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Wilber Peña Tamayo
-2
Please i need to receive all to my New email at 3800 Melda Lane, Louisville,Kentucky 40219
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Carl Spaulding
-2
Where are my bees. Your phone number of 915-780-7525 keeps getting hung up on. There is a reason USPS is going under as your customer service sucks! You Sanders supervisor was supposed deliver them and I'm willing to bet that they were delivered to the wrong street as.is.often the case. Where are my bees???? Tracking number:9405536205309929719811
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More than Fed Up
3
USPS..should be USPL..U Send Package Lost!2 of my packages were not delivered yet show they were! I have been calling and calling...every # I can..no one answers! USPS...you wonder why you are losing $..its because YOU ARE LOSING PACKAGES! Suck does not even describe your service..or lack thereof. Oh, and I have been receiving mail from people, not only my neighbors but from people 5 streets over! Government jobs..snow job.
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Miguel Garcia
3
You're a government agency You're expected to suck but not this bad.
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Cristina Guerena
-1
According to my tracking number you have already delivered my package. I do not have my orders could you please let me know where they are!
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Margaret LeBorious
-4
I'm having trouble with package delivers
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Dgalva2
Once again my mail is delayed, YOUR website states that I was to receive my package today, where is it? This is the second time that my packages have not arrived as per YOUR website
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Lilia Garcia
-3
Since the pandemic startedI have not Received any Mail..Not even mi bills..Is the Mail Not working in All sectors..Im waiting on some very important documentsOver 3 weeks agoAnd have not received NOTHINGVERY UPSET OF THE SERVICE
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Josh Cass
1
There is a Facebook post spreading that indicates a mailman in 79912 has been confirmed to have the covid-19 virus and was handling mail. Is this something the public needs to me concerned about? Thank you for your time.
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Gilbert Jordan
Can someone get back to me. Our block had had numerous errors on delivery of the mail. Every week I get between 2-5 pieces of mail belonging to someone else. This concerns me because I still receive a little bit of important mail. I’ve asked those to begin sending my mail via FedEx or UPS, since USPS lacks the ability to properly deliver mail.
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Yvete
1
I have called a number of post office locations and a number of them have "Not Working Numbers". Your main location doesn't even answer the phone either. I have literally been calling all morning and it is now 11:36 am. I have been redialing over and over and over and over. This is so unprofessional.
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Octavio A Aguirre
-1
Good afternoon, It is now 5 06 PM and the postman has not shown up at 6930 Market Avenue, Suite A, El Paso TX 79915 to deliver mail. I had to send my assistant to the post office to drop the outgoing mail for Today, Tuesday and Monday. Yesterday, the gentleman came in and slid the mail under the door. On Monday, he came in around 2 PM and rushed-in dropped the amil and left without picking up the outgoing mail which was where it always is. I can be reached at 915 881-9500.
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Denise Weber
I am sad to report, every time I go into this office the postal workers are rude and seem to be bothered that I have a question. This branch is in my neighborhood and as a small business owner I use it at least 4 times a month.
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BILL WHITLEY
1
NO ONE AT ANY OFFICE IN EL PASO EVER ANSWERS THE PHONE. NOT EVEN THE MAIN OFFICE. WHY DO WE PAY THEM WHEN THEY DO NOT SERVE US? SORRY SERVICE. START USING E-MAIL OR FACEBOOK. ALL WE EVER GET IS BEGGING FOR MONEY ANYHOW. MAILED A LETTER MONDAY 13TH JUST ACROSS TOWN. STAMP CANCELLED 14TH, RECEIVED IT BACK IN MY MAILBOX TODAY. NO EXPLANIFICATION WHY.
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EPBud
1
Almost drained my phone battery calling 5 different branches trying to get someone to answer a phone.
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Screw You
1
USPS doesn't answer their branch phones!!! BUT they pay their phone bill! Ridiculous!! Stop paying the bill then lower our STAMP prices!! You guys are full of it!!!
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Eduardo Jayme
I just called another post office and no one answered. I was going to call the 79910 location, but upon looking at these reviews, it is obviousthat USPS does not care about answering there phones. I wonder if any body from the USPS even reviews the Feedback to try and improve customer service ?? USPS seems to be a sinking ship.
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Brittany Straughter
Im am FURIOUS!! NONE of the post offices in El Paso answer their phones. They also keep sending my girlfriend's packages to the wrong places. I sent her 85 dollar in victoria secrets that says delivered she never got! i CANNOT believe no one is looking into the issues going on their. We are both very hurt...and disappointed. She is supposed to get two more packages of things I bought for her and we fear she will never get them. I cant believe this is happening..No one cares..and no one is helping either of us.
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Norbert
1
Site says to make an appointment to get a passport. Nobody anywhere answers the phone, and the answering machine doesn't work. Is this how we run our government, or how the government runs us ?
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CJ Aguirre
-3
I'm 65 years young and the USPS has gotten worse every year. The carriers they hire and their existing ones just don't give a damn about good service when it comes to delivering material in their correct mail box and/or avoid tearing up mail by shoving mail into mail boxes. To top this off, the mail offices around town don't even pick up the phones...that's pitiful...Their attitude is "Let's F*ck up America" again... and their mentally is : "whether I do it right or wrong, it pays the same". I'll be glad when USPS shuts down...it's just a matter of time and I hope the majority of the bastards employees have a hard time finding new jobs...this includes the postal general !!!
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Dan taylor
-1
The main phone number goes to voice mail then it says no voice box set up for this number. Then it says forwarding to attendent. Then say no attendent avalable, good by. Fire them all! Drain the swamp and get non goverment employees!
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Jose De La Cruz
Ongoing problem, filed change of address for my last address (single), started getting family's mail. New problem, moved to new place, advised all businesses and friends of new address. No mail at all! Complained, got spotty service. Suggested that because former resident and I share similar last names, they might be mistakenly sending my mail to him. Oh no, they assured me. Guess what? They are forwarding my mail to him. Got a business to call me when a letter to me from them was returned to them. Sure enough, there is a forwarding address on it to the former resident! Spoke to 4 "supervisors" and the best they can do is speak to the carrier? Can I take legal action?
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Jim Maynard
Sorry bastards. No one answers the phone at any location. The postman dumped a box in front of the gate and left. When confronted, he said "prove it". The service with USPS SUCKS. We'll be shipping with UPS. Screw the USPS.
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Juan Flores
Agreed they suck, have lost 4 packages so far this year
• Replied to Jim Maynard
Azucena Veloz
-1
Good Morning I have a question ,I will send the samples to turkey , the pound is 1 lb ,but my question is whow many stamps required to send in the envelope Thanks Azucena V
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Natly
For the record, I called and they answered.
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carol
What good does it do to list the phone number? If you call no one answers the phone.
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anna
-1
no answer, cannot talk to real person and they showed $550.00 worth of jewelry delivered to me and I did not get it...another government run business that needs to go out of business!!!!
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Jose
Ive been calling for hours and no one answers! These people suck
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esther
No wonder the postal service is losing money their service Is getting really bad. Fast to offer services that they cannot fulfill. Try calling usps and no one will answer your calls. Hopefully they will eventually lose their jobs maybe then will they reflect on the type of service they gave.
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Karlito
Getting bad?? Their customer service staff and mail service have Always been bad.. And it's mainly due to their Horrific Staff. But their prices are not bad, they just need to hire friendlier and less rude staff..
• Replied to esther
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